Terms of service
- How can I find out about restocks?
- I placed an order. When will my package arrive?
- Up to 24 hours inside Kuwait.
- Between 3-4 working days for international shipping.
- Can I cancel for a full refund?
- What method is used for shipping?
All packages are shipped via DHL, Fedex, ARAMEX depending on the best shipping rates for you and your country.
- How can I get in touch with your customer service team?
For customer service inquiries only, please call: (+965) 9413 2731
- I contacted your customer service team. When should I expect a response?
We aim to respond within 24 hours. Please note that this timeframe may be extended during and immediately after launches.
- Do you offer returns?
contact us at +965-94132731
We will only send replacements for damaged/missing products within 14 days of receipt of the package.
- I am an international customer (outside KUWAIT.) Do I have to pay customs and taxes?
Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.
- I have not received my order confirmation, what should I do?
- Do I need to set up an account to place an order?
- Can I change my order once I've placed it?'
- HOW CAN I ORDER?